Frequently Asked Questions

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Rentals Frequently Asked Questions

Why Rent a Villa?

Villas are luxury, private residences that usually range from 1-10 bedrooms and offer additional space such as living rooms, dining rooms, fully-equipped kitchens, and outdoor areas including verandas and pools. They are equipped with amenities and a dedicated staff to cater to your specific needs.

Why rent a villa over a hotel or resort?

Are the rates per person or for the entire villa?

Our rates are for the entire villa. Parties, weddings or large gatherings require written permission. Some larger villas offer lower rates for use of fewer bedrooms within the house (please consult one of our specialists). Villas may not be occupied by more guests than specified in the rental agreement.

What is the required length of stay?

Normally a minimum stay is required. Many villas do accept shorter stays. During the Christmas and New Years Holiday period, most villas require a minimum of 10 nights.

Does a weekly rental always start on the same day each week?

Generally, in most of our destinations, you can arrive on any day of the week, as long as the villa is available.

Do we have to pay full rent if we book a home with more bedrooms then we need?

Not necessarily. Many villas can be rented at a reduced rate when you do not use all the bedrooms. This is noted on the villa rate listings on this site.

Do you offer discounted weekly rates?

Discounts are at the discretion of the property owner and we will advertise when they are being offered. Discounts may also be offered to returning guests and granted on an individual basis

If we do not book all the bedrooms in a villa will someone else (i.e. strangers) be using those bedrooms and sharing the house?

No. You are renting the entire villa and you never have to share a villa with anyone other than those in your group.

Is a villa a good idea for a honeymoon?

It's an exceptionally good idea. Villas are private and spacious and most come with private pools and hot tubs or jacuzzis. Many of our listings are incredibly romantic and offer packages and reduced rates for 2 persons or Honeymooners.

Aren't villas more expensive than a hotel?

As you explore the villas we represent, you'll see that many villas are often much less than prices at top hotels of the same quality standard. When you factor in all the benefits and amenities of a private villa, you'll quickly realize that villas offer fantastic value.

Which destination is the best?

There is not one correct answer, as each destination is different and unique. Exclsuive Realty rentals specialists can match your preferences to the perfect destination. More importantly we'll make sure your rental villa will meet or exceed your expectations and requirements.

Do all of your villas include staff personnel?

This and other considerations vary from Villa to Villa. Maid service is almost always included and in most cases a cook is too, but please confirm frequency of this service with your Specialist.

What is your deposit and cancellation policy?

The following standard practices apply: A 50% deposit is required within 3 days after booking to hold a reservation. Reservations are not considered firm until the deposit and rental agreement are confirmed. The balance of your payment is due up to 15 days prior to your arrival date. All bookings are 100% non-refundable.

Are children welcome in all the rentals?

There are a few homes that have restrictions. Our villa specialists can help you choose the perfect villa for your family, as certain homes are more child-friendly than others in terms of safety and bedding considerations.

What about mosquitos and insects in the villa?

Naturally in a tropical environment, insects and mosquitos are unavoidable, however doors are often screened and villa bedrooms are almost always equipped with mosquito netting over the beds. We strongly advise that you bring your own repellants should you be particularly concerned.

Are the villas equipped with air-conditioning?

Most of our luxury villas are equipped with air-conditioning in every room, but please refer to individual villa specifications for certain variations.

Are cribs and high chairs available?

Not all villas have these items available, but kindly contact us in case you need these or other accessories.

How do I arrange for transportation?

After the booking, our staff may assist with arranging transfer details to and from the airport. Rental cars or personal drivers can also be provided. All costs for transport will be charged additionally.

How are groceries obtained?

Prior to arrival, our staff will be glad to assist should you wish your villa to be pre-stocked. There are convenience stores around our destinations as well as a few larger supermarkets and several local markets in case you prefer to do your own grocery shopping

How much privacy will we have around the property?

All the villas are private, but please refer to the individual villa descriptions on our website for information on the surroundings and specific facilities.

Is there Internet access?

Most of our villas have wireless internet access but connection speed and equipment varies. Please visit the appropriate villa page for detailed information.

Is there satellite TV?

Audio visual equipment and channel choices vary in each villa but may have satellite connections. Please refer to the individual villa pages for details.

Do you have any holiday suggestions (e.g. where can we play golf)?

Please refer to the individual villa pages for details.

Can you provide references from previous clients?

Yes, please see our link to “Guests Testimonials

How far is the property from the nearest airport, hospital, supermarket, beach, golfcourse, etc?

Please refer to each individual Villa page to find these answers

Have another question?

Please Contact us